4 Ways to Improve Your Corporate Security Strategy
Trackforce
April 16, 2021 · 9 min read

Physical security operators know that when it comes to compliance and risk mitigation, navigating the ins and outs will be the difference between overall success and costly failure. So what can corporate security leaders do to improve compliance and reduce risk?
First and foremost, the simplest way organizations can prevent compliance issues is by partnering with an expert that has already done the hard work. This means having a 24/7 field guide who knows how to use the best of technology to navigate risk mitigation.
Four ways your team can utilize technology to cut costs and reduce risk:
- Incident Reports – Get the most out of your team’s incident reports to prevent organizational liabilities
- Improve Hiring Practices – Avoid hiring unqualified or untrained guards to join your in-house team
- Improve Accountability – Maintain vigilance on remote guards patrolling hazardous or dangerous areas
- Streamline Payroll – Prevent penalties from incorrect payroll calculations on employee wages
Key takeaways
- Standardize incident reporting.
Templated reports reduce errors, bias and liability, even under pressure. - Verify every officer’s qualifications.
Tracked certifications prevent compliance violations before they happen. - Protect officers who work alone.
Geofencing, missed-checkpoint alerts and lone worker protection keep supervisors connected. - Treat payroll as a compliance risk.
Overtime and break rules create real penalties when calculations are wrong. - Measure what you reduce.
With TrackTik, reporting, safety, scheduling and payroll data come together in one set of dashboards.
1. Avoiding Incident Report Errors
Error free reporting is always the goal; yet, the amount of misinformation that passes from officer to supervisor can be alarming, especially when 1) officers aren’t trained to properly manage incident affairs and 2) open ended questions run the risk of open ended answers – which leads to a host of other issues that are best avoided, such as writing abilities, legibility, and bias.
Your team must know not only what to write, but how to write a report. This often means using a templated reporting system for standardized responses.
Standardization harnesses the power of reporting by minimizing distractions and simplifying what can at times be a stressful situation, especially when an officer is in the middle of an incident.
While not all templating solutions are created equally, TrackTik incident reporting software makes it so that security officers can quickly adapt and comply with reporting to uphold any strict organizational regulations or requirements.

7 TrackTik Incident Reporting Features
- Flexible field options to digitize hardcopy forms
- Drag and drop for template creation
- Voice to text functionality for ease of use
- Media attachment support like time-stamped photos, audio, video, GPS location, and notes
- Configurable notifications and automatic alerts to stakeholders
- Guard authentication and supervisor follow-up abilities
- Reporting analytics to track status
What every defensible incident report should answer
- Who was involved, including witnesses and responding officers.
- What happened, described in objective, factual language.
- When and where it happened, with time stamps and GPS location.
- What actions were taken, and who was notified.
- What evidence exists, such as photos, video or audio.
ReportPro AI helps officers turn rough field notes into clear, compliance-ready reports, and keeps the original and enhanced text side by side for a full audit trail.
2. Hiring and Onboarding the Right Officers
In preparing for what may be a long-term remote hiring process, hiring managers are using technology to supplement traditional methods of recruitment. Performing background checks, references, and identification verifications required a complete overhaul to save more time, reduce costs, and maintain health and safety standards.
This has introduced the paperless onboarding and the applicant tracking experience. Alongside this new experience is Trackforce’s recent partnership with Jobvite. With Jobvite, security operators can connect new hires to wage and labor information as well as their certification and compliance documentation. This ensures that new hires can be immediately scheduled and added to the company’s payroll.
To monitor officer certification and compliance documentation, our system automatically tracks the timeliness of each officer’s skills and certifications in our Training and Certifications module. Alongside the skills gathered during the candidate’s application, hiring managers can seamlessly organize current certifications with those just about to expire – that way, officers maintain accountability and the organization overall prevents unnecessary compliance violations.
Today, TrackTik People Management keeps each officer’s certifications, pay rates and documents in one employee profile, and matches officers to assignments based on their skills and certifications, so only qualified officers are scheduled for sensitive posts.
3. Keeping Remote Officers Safe
With more and more officers working solitary or in graveyard shifts, eliminating potential safety threats is key to ensuring your organization remains in the clear.
TrackTik is built to quickly and efficiently eliminate potential liabilities when it comes to worker safety. With GPS and Geolocation technology, guards using our system are always connected to their supervisors. Geolocation technology allows supervisors to outline areas where their guards are supposed to be – and where they’re not. When an officer hits the Geolocation barrier, a notification is automatically sent to the supervisor and displays the current location of that officer within the Command Center map.
The same works for officers completing a tour. If a guard tour checkpoint is missed for whatever reason, a supervisor will receive an instant alert, allowing them to communicate directly with that officer via Push-to-Talk messaging.
If an officer is in danger, the lone worker protection system automatically kicks in with tilt-fall detection if an officer has fallen. These tools provide immediate assistance and communication both to officers and supervisors working remotely or during unsafe times.
4. Streamlining Payroll and Wage Compliance
Payroll is where small errors turn into large liabilities. A missed overtime threshold, an unpaid meal break or a misclassified shift can lead to back pay, penalties and a loss of officer trust. For in-house security teams working across multiple sites and states, the rules multiply quickly.
Common payroll risks for corporate security teams
- Overtime miscalculations when officers pick up extra shifts across different sites.
- Missed or late meal and rest breaks in states that mandate them. Our strategic guide to meal break compliance covers the details.
- Manual re-entry between scheduling, timekeeping and payroll systems.
- Incomplete records when auditors or regulators ask for proof.
TrackTik Business Administration connects scheduling, time capture, billing and payroll in one automated flow, with direct integrations to payroll and accounting platforms. Proactive overtime alerts help supervisors fix problems before the shift ends, and TrackTik ACA Reporting & Compliance prepares and files the required 1094-C and 1095-C forms.
How to Measure Risk Reduction
Risk reduction is easier to fund when you can show it. These metrics give leadership a clear view of how the security program is performing:
| Metric | What it shows | Where it comes from in TrackTik |
|---|---|---|
| Incident report completion time | How quickly issues are documented | Mobile incident reporting |
| Missed checkpoints | Gaps in patrol coverage | Guard tour checkpoint scans |
| Geofence and lone worker alerts | Officer safety exposure | Guard management and Command Center |
| Expiring certifications | Compliance risk in your workforce | People management profiles |
| Unplanned overtime hours | Labor cost and wage compliance risk | Scheduling and time capture |
TrackTik Business Intelligence brings these numbers into real-time dashboards and shareable reports, so you can show leadership exactly how the security program is reducing risk.
Why Corporate Security Teams Choose TrackTik
TrackTik gives in-house security teams one platform for incident reporting, guard tours, officer safety, scheduling and payroll, so every risk in this article is managed from the same operating picture. Book a TrackTik demo to see it with your own sites.
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