Guard tour patrol software, built for the field.
It’s hard to meet SLAs without real-time awareness of where your guards are. The Mobile Suite gives you live visibility, the most efficient patrol route, and the closest officer for every dispatch.
Get control of patrols, routes,
and dispatches.
The Mobile Suite pairs route optimization and live run sheets with proximity-based dispatch, so your mobile teams run efficient patrols, respond fast, and give you the data to prove service quality to clients.
Efficient routes, followed live.
With TrackTik’s Route Optimization, guards know the efficient route for their mobile patrol. Build grace periods into the route so officers are not struggling to hit patrol times, and follow progress with views of run sheets.
Manage scheduled jobs and unexpected events.
Handling scheduled jobs while responding to the unexpected can be arduous – but it does not have to be. The Dispatch and Patrol modules were built to improve efficiency, manage client expectations, and cover every facet of your mobile operations.
Dispatch that meets SLAs.
With the Mobile Suite, dispatched guards reach alert sites promptly. The software suggests officers by availability and proximity to the site so the right guard arrives quickly, dispatchers follow progress to keep guards safe, and historical performance data proves service quality to clients.
Everything your dispatchers and patrol teams need.
Route optimization
Give patrol officers the quickest route between sites.
Configurable schedules
Adjust your officers’ patrol schedules to fit each contract.
Grace periods
Flexible grace periods so guards can meet patrol times.
Alert thresholds
Set how long a ticket can sit before action is required.
SLA & billing timers
Configure time per SLA and bill by time and work completed.
Patrol status reports
Follow the progress of every mobile patrol.
Transition notifications
Task-specific email and push alerts at every stage.
Billing verification
Verify hours worked and bill customers accurately.
Mobile Services connects to the rest of your operation.
“TrackTik has helped us win new Mobile Patrol clients by clearly showing when officers arrive on site, what they discover during patrols, photos from the site, and when they leave. The level of visibility and detail has been a major selling point.”
Chris Boyetchko, Operations Manager, Paladin Security
Ready to unify your security operations and respond with confidence?
See how the Mobile Suite from TrackTik keeps your patrols efficient, your dispatch fast, and your SLAs met.