Protect every patient, every corridor, every shift.
Hospitals never close, and neither do their risks. Workplace violence, sensitive access, and accreditation pressure all land on your security team at once. Trackforce gives them verified patrols, faster response, and accreditation-ready records.
The challenges
The pressures a hospital security team carries at once.
Healthcare is the most violence-exposed workplace in the country, and every response is watched by regulators, accreditors, and families. These are the four hospitals raise most often.
The challenge
Rising workplace violence puts nurses, doctors, and patients at risk every shift.
With Trackforce
De-escalation workflows guide officers step by step and capture a documented response that protects people and reduces liability.
The challenge
The facility never closes, so blind spots in wards and parking structures are constant.
With Trackforce
Verified 24/7 patrols and live location tracking give supervisors eyes on every wing, entrance, and lot.
The challenge
Joint Commission and CMS surveys demand spotless, defensible records with little notice.
With Trackforce
Every patrol, incident, and response is logged in real time and exported in minutes, ready for survey day.
The challenge
Infant units, pharmacies, and behavioral areas need tight access and fast lockdown.
With Trackforce
Controlled access and coordinated, facility-wide lockdown are triggered and tracked the moment they are needed.
Why TrackTik
One platform that meets those challenges and can prove it.
Every patrol, incident, and lockdown lives in one system your officers use on the floor and your leaders see in real time, so protecting people and proving it to accreditors become the same workflow.
Live command view of the whole facility
Supervisors see where every officer is and what is happening across parking lots and wards with no more blind spots between shifts.
Guided incident and de-escalation reporting
Officers follow the right steps on their phone and file a complete, consistent report every time an encounter occurs.
Accreditation-ready records in minutes
Pull defensible logs of patrols, incidents, and response for Joint Commission and CMS on demand.
Access control and facility-wide lockdown
Secure infant units, pharmacies, and behavioral areas, and trigger coordinated lockdown the moment it is needed.
“The customization of the platform makes it feel like it is our own software. The other options were very expensive and did not offer the ease of use and attractive analytics like TrackTik.”
AS
Andrew Smittie
Chief / Director, Lutheran Health Network
Compliance
Built to support healthcare standards
HIPAA
Joint Commission
SOC 2
GDPR
FAQ
Healthcare security, answered.
How does Trackforce help with Joint Commission and accreditation surveys?
Trackforce produces time-stamped digital logs of patrols, incidents, and response that support your accreditation and audit programs. It is a physical security operations platform, not an accreditation body, so it strengthens your documentation rather than granting compliance on its own.
How does it protect staff and patients during volatile encounters?
De-escalation workflows guide officers through each step of an incident and capture a documented record of the response – reducing liability, improving follow-up, and helping address the workplace violence that healthcare teams face more than any other industry.
Can it coordinate lockdowns and emergencies across a facility?
Yes. Alerts, lockdown procedures, and response tasks are triggered and tracked in real time so teams act in sync across every wing, entrance, and lot – including infant units, pharmacies, and behavioral health areas.
Is patient and health data kept secure?
Incident records are captured and stored with security controls that support your HIPAA obligations, so documenting an event never means exposing protected health information.
See TrackTik in your healthcare facility.
Talk to our team about healthcare security and we will show you exactly what is possible for your hospital or health system.