Contact Trackforce
Comparing platforms, scaling an operation, or need help on a live site today – tell us what you’re working on and the right team will come back to you.
Who are you trying to reach?
Pick a path and your message goes straight to that team — no switchboard.
Looking for a role instead? Explore careers at Trackforce →
Tell us about your operation
A specialist who works with teams your size will read it — not a shared inbox. Share your sites, guard count, or the problem you’re solving and we’ll come prepared.
1We route it in minutes
Your topic sends the message straight to sales, support, or partnerships.
2A specialist replies within one business day
Someone who knows your region and operation size — not a generic reply.
3You pick what happens next
A 30-minute tailored walkthrough, a scoped quote, or just answers. No pressure.
Prefer to reach us directly?
Product support channels
Already running on Trackforce? Reach the team for your platform directly — phone, portal, and live status.
TrackTik
+1 (888) 670-9782
NA: 7:30 AM – 7:30 PM ET
EMEA: 9:00 AM – 5:00 PM CET
GuardTek
+1 (888) 454-5606
+33 805 69 89 49
NA: 9:00 AM – 5:00 PM CST
EMEA: 9:00 AM – 5:00 PM CET
Silvertrac
NA: 12:00 PM – 8:00 PM ET
Where to find us
Teams and support across four continents, backing security operations in 50+ countries.
Main line: +1 845 474 0033 · Ext 5 sales · Ext 2 support · Ext 3 billing
United States
550 Reserve St.
Suite 190
Southlake, TX 76092
Sales +1 845 474 0033 · 5
Support +1 845 474 0033 · 2
Canada
2020 Blvd Robert-Bourassa
Suite 2000
Montreal, Quebec H3A 2A5
Sales +1 845 474 0033 · 5
Billing +1 845 474 0033 · 3
Europe
Aquarius Building
Swobodna 1, 50-088
Wroclaw, Poland
72 rue Sedaine
75011 Paris, France
Sales +33 805 69 89 49
Africa
Pendoring Office Park
Unit 1, 299 Pendoring Rd
Blackheath, 2195
South Africa
Sales +27 21 100 6953
Ready to see Trackforce in action?
Book a 30-minute live demo and see how thousands of security teams run scheduling, patrol, incidents, and billing on one platform.