Virtual Physical Security Summit 2020: Thinkcurity’s First Virtual Summit

Virtual Physical Security Summit 2020: Thinkcurity’s First Virtual Summit

Where the security industry stood in 2020

We’ve seen our industry endure a unique position. Managing sites with remote workers, mitigating health risks and maintaining compliance, and ensuring the safety and security of the guards performing essential tasks while also upholding the duties outlined in contracts are but a few of the challenges our industry has faced so far in 2020.

Review the biggest changes our industry has faced in the 2020 Security Letter

Words from the expert: why the summit was needed

As the world adjusted to life in the new normal, the Trackforce team watched as our industry’s domestic and international events were postponed, modified, or even canceled.

Industry events are an essential way for users to see, speak, and learn about new solutions across our industry. Events like GSX or Intersec are must-attend shows where security professionals can network, gain insights from leading industry professionals, and see what the future of security has in store.

Despite the impact to Trackforce’s physical participation of events, the team was determined to find a way to shift gears and to uphold our event experience in however way possible.

“The corporate event industry has recently seen dramatic changes in its dynamic. What could have been a real game changer instead allowed the event-world community an opportunity to reinvent itself and take advantage of the new normal. Going virtual is offering new perspectives and gives the potential to reach an even broader target using creative tools. I personally find it extremely stimulating to see how organizations are reinventing themselves and look forward to seeing what’s next.”

Helene Dossmann, Associate Marketing Manager and Event Coordinator for Trackforce

6 reasons security professionals attended the summit

The summit ran for two days and was free to attend. Here is what it offered security professionals:

1. Learn: Two days of free access to our agenda of thought leaders and security experts.
2. Engage: Get actionable tips & tactics you can use in your organization starting from day one.
3. Grow: Build personal skills and learn how to be a better security professional in 2020.
4. Enjoy: Did we mention it’s totally free?! Invite your coworkers and network to join you.
5. Network: Virtually meet & network with security professionals and experts around the globe.
6. Discover: Learn what’s going on in physical security across a wide range of topics & disciplines.

The voices behind the summit

In reinventing our event strategy, the Trackforce team joined forces with the Silvertrac team to showcase our webinars through Thinkcurity. With Thinkcurity, the Trackforce and Silvertrac teams found a way to continue our event experience.

What 2020 taught security operations

The summit was a response to a moment, but the operational problems security teams faced that year never fully went away. Here is how the biggest challenges of 2020 became lasting lessons.

2020 challenge	Lasting lesson	How TrackTik teams handle it today
Supervisors couldn’t visit sites	Oversight can’t depend on being there in person	A live, real-time view of every site in Command Center
Officers worked alone at essential sites	Officer safety needs a direct line to help	Lone worker protection with immediate alerts and impact detection
Site rules changed week to week	Instructions have to update instantly	Post order management in the officer app
Clients questioned what they were paying for	Contract duties must be provable	Verified checkpoint tours and real-time client reporting
In-person events were canceled	Learning has to be available on demand	On-demand webinars and training

For more on how location data changed remote supervision, read how GPS technology shifted remote security guard management, and see our guide to compliance and risk mitigation strategies for keeping standards consistent when conditions change.

How TrackTik supports distributed security operations

TrackTik gives security firms and enterprise teams the visibility that 2020 showed they needed, whether supervisors are on site, at headquarters or working remotely.

• One operational view. The TrackTik Command Center consolidates alarm monitoring, video surveillance access and guard dispatch into a single platform with real-time visibility across every site.
• Officer safety everywhere. Lone worker protection in TrackTik guard management sends an immediate alert to the command center, and impact detection triggers an alert if a device is dropped.
• Instructions that keep up. Post order management and push-to-talk communication keep officers informed as site rules change.
• Proof of every patrol. The TrackTik guard tour system records checkpoints by QR code, NFC tag or geolocation.
• Live oversight and client visibility. TrackTik security operations adds a live dynamic map of all personnel and a client portal with real-time access to reports.

Keep learning between industry events

The summit showed that security education doesn’t have to wait for the next trade show. Trackforce continues to share expert insights year-round:

• Webinars on demand. Watch expert sessions on operations, reporting and technology in the Trackforce webinar library.
• Product training. Build your team’s skills through the Trackforce Academy.
• Live and in-person events. Find where the Trackforce team is next on our events page.

See how TrackTik keeps every site visible

2020 proved that security operations need to run well even when no one can be everywhere at once. Book a TrackTik demo to see how Command Center, verified patrols and lone worker protection work together across your sites.