Physical Security Operations Benchmark Report

Now available: the industry’s first dual-perspective study benchmarking both contract security providers and enterprise security teams, built from 300+ responses across North America and Europe.

Preview of the Physical Security Operations Benchmark Report

What’s Inside the Report

Here’s a strategic resource built from both contract security providers and corporate security teams, so you can compare and learn across the full spectrum of physical security operations.

Key Highlights

Security Service Providers

  • Why retention and turnover are still the biggest challenges
  • Cost and margin pressures shaping service delivery
  • Gaps in technology adoption and what that means for competitiveness

Enterprise Security Teams

  • How responsibilities are expanding beyond traditional protection
  • Blind spots in risk management and the impact of false alarms
  • The balance between rapid response and alert fatigue

Executive Insights

  • What leaders are saying about the future of security operations
  • Strategic takeaways for staffing, technology investment, and performance optimization

Why This Report Matters

Here’s a strategic resource built from both contract security providers and corporate security teams, so you can compare and learn across the full spectrum of physical security operations.

  • Compare your operations with peers across North America and Europe
  • Identify where technology is under‑utilized
  • Build stronger strategies for talent, risk, and resilience
  • Prepare for the future of integrated physical security

This study is the first of its kind to present dual perspectives from both service providers and enterprise teams — giving a much richer industry snapshot than ever before.

Watch: Industry Experts Dive Into the Data

Short video interviews with leaders and practitioners unpack the most compelling insights from the report. These candid discussions give context to the executive summaries and data charts, helping you apply the findings to your own organization.

A look at where the industry is vs. where it wants to be with automation and smart tech.

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How security leaders are tackling rising costs, retention challenges, and strategies to increase margins and profitability.

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In this interview, we dive into how targeted training programs are helping security operations reduce turnover and build stronger, more effective teams.

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Explore key cybersecurity trends shaping physical security operations and what teams can do to strengthen their defenses.

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Download the Report

Ready to dive deeper? Get your copy of the full Physical Security Operations Benchmark Report.

Fill out the form the the right and once submitted, you’ll receive immediate access to the full PDF and bonus materials (like charts and executive summaries) used in the report insights and videos.

Community & Impact

A heartfelt thank you to the hundreds of security professionals whose responses made this report possible. Your contribution not only builds clarity across the industry — it also supported our community initiative with K9s For Warriors, helping veterans and their service dogs The 2025 Physical Security Operations Benchmark Report delivers a comprehensive look at today’s physical security operations — and what’s next. For the first time, the study benchmarks both private security service providers and corporate security teams in one study, providing leaders with an actionable reference point for addressing turnover, managing margins, and bridging the gap between interest in technology and its effective implementation.

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