Compare

TrackTik vs Timegate:
Which security workforce software fits you?

TrackTik fits UK security companies that want one modern platform for rostering, field operations, live client reporting and the back office, live in weeks and backed by SOC 2 Type II and ISO 27001. Timegate fits large UK contractors whose main need is a deep, established pay-rule and rostering engine. If you need to show clients service quality as it happens, choose TrackTik.

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The short answer

Criterion

TrackTik

Timegate

Built for

Security companies wanting one modern platform for field, clients and back office

Large UK contractors focused on complex rostering and pay rules

Proof

SOC 2 Type II, ISO 27001, ISO 27017; 250M+ guard hours in 50+ countries

Established UK incumbent used by many large UK and Ireland guarding firms

Key module

Rostering plus live guard tours, incidents, dispatch and a client SLA portal

Rostering, pay rules and time and attendance, with add-on modules

Best for

Going live in weeks and proving service to clients as it happens

Very complex UK pay-rule scenarios on an established system
Fit

Which one is right for you?

Timegate is built around rostering and pay rules. TrackTik is built around the whole operation.
The right choice depends on where your gaps are today.

Choose TrackTik if you

  • Want rostering, field operations and client reporting on one platform
  • Need to go live in weeks on the current contract, not the next renewal
  • Have clients who expect live SLA and patrol compliance data
  • Want a mobile-first app officers and supervisors adopt quickly
  • Operate, or plan to operate, beyond the UK

Timegate may be the better choice if you

  • Mainly need a deep UK pay-rule and rostering engine
  • Have a long-established Timegate setup you don’t want to change
  • Don’t need live client portals today
  • Operate only in the UK and EMEA
Side by side

TrackTik vs Timegate

Eight criteria UK security buyers use to decide.

Criterion

TrackTik

Timegate

Best fit

Security companies wanting one modern platform for field, clients and back office

Large UK contractors with complex pay rules and established rostering

Deployment

Live in weeks on a single platform

Multi-phase rollout across modules

Rostering and pay rules

Configurable pay rules, certification-enforced and TUPE-aware scheduling

Deep UK pay-rule and rostering engine (core strength)

Time and attendance

Mobile check-in, GPS and geofenced tours

Telephony and biometric check-in

Guard tours, incidents, dispatch

Built in and mobile-first

Escalation workflows; operations via added modules

Client reporting

White-labeled client portal with live SLA data

Mainly exported reports

Analytics

Live BI dashboards from a single source of truth

Separate insights module

Region and certifications

50+ countries, 55+ languages; SOC 2 Type II, ISO 27001, ISO 27017

UK and EMEA; verify certifications with vendor

Based on public product information as of October 2026. Competitor capabilities change; verify with each vendor.

Signals

Signs you’ve outgrown Timegate

If any of these sound familiar, your operation has moved past what a rostering-first system is built to handle.

“Clients keep asking for patrol reports we have to export and email.”

A white-labeled client portal shows tours, incidents and SLAs live.

“Every new capability means another module and another rollout.”

Tours, dispatch, incidents and analytics ship on one platform.

“Our officers and supervisors find the system slow to use.”

A mobile-first app built for officers on post and supervisors on the move.

Proof

What live client visibility changes

“The client portal has reduced the manual process of sending reports to clients. They have access to it in real time whenever they need it.”

Andy Barnard, ESG & Compliance Manager, Dardan Security

98%

patrol compliance at Lear Corporation within two weeks of deployment, with a 40% reduction in reporting time.

Migration

How moving from Timegate to TrackTik works

Four steps, measured in weeks rather than quarters. Move contract by contract so service never drops.

Weeks 1 to 2

Map sites, posts
and officers

Sites, clients, posts, officer records and licences set up in TrackTik.

Weeks 2 to 5

Configure rosters
and pay rules

Pay rules, TUPE and certification requirements, and roster templates per contract.

Weeks 5 to 7

Run payroll
in parallel

Hours and pay checked against your current Timegate output before cutover.

Week 8

Go live
contract by contract

Officers move to the mobile app; supervisors and clients get live dashboards.

Industries

TrackTik by industry

See how security teams in your sector run on TrackTik.

Healthcare

Hospital and clinic security with incident reporting and compliance.

See Healthcare

Hospitality

Hotels and resorts with guest-facing patrols and live reporting.

See Hospitality

Higher education

Campus security across buildings, events and residences.

See Higher education

Manufacturing

Plant and warehouse security with checkpoint tours.

See Manufacturing
FAQ

Frequently asked questions

TrackTik is better for UK security companies that want one modern platform for rostering, field operations, live client reporting and the back office, live in weeks. Timegate is better for very large UK contractors whose main need is a deep, established pay-rule and rostering engine.

Yes. TrackTik supports configurable pay rules, certification-enforced scheduling and TUPE-aware rostering, alongside guard tours, dispatch, incidents and client portals on the same platform.

Based on Timegate’s public product information as of July 2026, client reporting is mainly delivered through exported reports. TrackTik includes a white-labeled client portal with live SLA and performance data.

Weeks, not quarters. A typical rollout covers site and officer setup, rostering and pay-rule configuration, a parallel payroll check, then go-live, and can be phased contract by contract.

See how TrackTik works across your own contracts

Bring a real roster and your pay rules. We’ll show them running alongside live tours, incidents and client reporting on one platform.

Request a demo Explore the TrackTik platform