[ Trackforce ]
About Us
We’re redefining how security teams operate, respond, and protect—powered by our industry-leading solutions TrackTik and GuardTek.
At Trackforce, we don’t just lead the security workforce technology industry—we redefine it. Our cutting-edge platform empowers guarding companies and enterprise organizations across 50+ countries to optimize security operations, enhance compliance, and reduce risk. Trusted by 4,600+ customers and managing over 200,000 security sites, we take pride in our SOC2, NIST, GDPR and ISO compliance, and support for 55+ languages to provide seamless integrations within security operations.
40+
Years of Combined
Security Expertise
50+
Countries
560k+
Active Users
200k+
Secured Sites
55+
Languages
Our Journey
Trackforce stands at the forefront of the physical security industry, combining over 40 years of collective security expertise with cutting-edge innovation. In 2022 security powerhouses Trackforce and TrackTik merged, creating a dominant force in the physical security SaaS space.
Today, Trackforce is the recognized leader in our field, offering mission-critical software that meets the growing demand for secure environments in an ever-uncertain world. Our comprehensive solutions empower organizations to protect their assets, people, and operations with unmatched efficiency and effectiveness.
By incorporating advanced AI technologies, we’ve elevated our solutions to anticipate and address evolving security challenges – allowing us to innovate beyond them and set new standards for the entire industry.
Our Values
At Trackforce, our values are the foundation of how we operate—with integrity, precision, and a relentless commitment to those who protect and serve. As a trusted partner to the security industry, we uphold the highest standards of professionalism and performance.
Lead with Empathy
We serve those who protect others. By listening actively and responding with care, we build strong, lasting partnerships grounded in trust and respect.
“Trust is the foundation of secure relationships.”
Take Ownership, Deliver Excellence
We’re accountable for the outcomes we drive and the promises we make. With operational rigor and a drive for continuous improvement, we deliver measurable value.
“Own the result. Uphold the standard.”
Innovate with Purpose
We embrace curiosity to fuel practical innovation. From AI to automation, our solutions are built for the real-world needs of modern security operations—smart, scalable, and field-ready.
“Smart innovation for real-world security needs.”
Act with
Integrity
Trust is built through transparency, consistency, and principle. We do what’s right—even when it’s hard—and hold ourselves to the highest ethical standards.
“Do the right thing, every time.”
Meet the visionary leaders driving Trackforce’s mission
Byron McDuffee
Chief Executive Officer
Hank Hikspoors
Chief Technical Officer
James Benum
Chief Product Officer
Chris Schwartz
Chief Revenue Officer
Pierre Vanacker
Chief Information Security Officer
Ryan Mason
Chief Financial Officer
Shawna Stephenson
Chief Marketing Officer
Danielle Tabor
Chief People Officer
Patrick Mulvehill
Chief Customer Officer
Join Us
Looking for a great culture and a rewarding job?
As we continue to grow, we offer professionals the opportunity to advance their careers in a high-impact, fast-moving industry. At Trackforce, you won’t just build technology—you’ll help shape the future of security.
Our team thrives on innovation, collaboration, and problem-solving, creating solutions that protect businesses, communities, and people worldwide. Whether you’re developing AI-powered analytics, streamlining security operations, or working directly with customers to improve safety outcomes, your contributions will make a tangible difference.
Trackforce’s award-winning platforms – TrackTik and GuardTek – are trusted by thousands of organizations and security companies to optimize their security operations.
Resources
Company
40+
Years of Combined
Security Expertise
50+
Countries
560k+
Active Users
200k+
Secured Sites
55+
Languages
Our
Mission
Be the world-leading safety and security platform for businesses.
Our
Purpose
To move with great velocity towards a better, safer future.
Byron McDuffee
Chief Executive Officer
Hank Hikspoors
Chief Technical Officer
James Benum
Chief Product Officer
Chris Schwartz
Chief Revenue Officer
Pierre Vanacker
Chief Information Security Officer
Ryan Mason
Chief Financial Officer
Shawna Stephenson
Chief Marketing Officer
Danielle Tabor
Chief People Officer
Patrick Mulvehill
Chief Customer Officer