[ Benchmark Report ]

Download Trackforce’s 2025 Physical Security Operations Benchmark Report 

Now available: the industry’s first dual-perspective study benchmarking both contract security providers and enterprise security teams, built from 300+ responses across North America and Europe.  

The 2025 Physical Security Operations Benchmark Report delivers a comprehensive look at today’s physical security operations — and what’s next. For the first time, the study benchmarks both private security service providers and corporate security teams in one study, providing leaders with an actionable reference point for addressing turnover, managing margins, and bridging the gap between interest in technology and its effective implementation. 

Here’s a glimpse of what’s inside: 

  • Security Service Providers: Retention challenges, profitability pressures, and technology adoption gaps. 
  • Enterprise Security Teams: Expanding responsibilities, blind spots in risk management, and the impact of false alarms. 

“The findings confirm what many leaders already know: turnover and rising costs are straining the industry. But they also point to a future where officers, supported by smarter technology, can deliver greater impact.”

– Byron McDuffee, CEO, Trackforce

Community Impact Note 

A sincere thank-you to the security community for your 300+ survey responses. Your participation made this report possible and enabled Trackforce to contribute to K9s For Warriors, supporting veterans and their service dogs. 

Download the 2025 Physical Security Operations Benchmark Report