Physical Security Operations Benchmark Report

[ New Report ]

The data security leaders are using to make smarter decisions — now available.

Gain actionable insights straight from 300+ physical security professionals across contract providers and enterprise teams. Benchmark your operations against real industry data to uncover where the industry stands on workforce trends, technology adoption, risk management, and more.

What’s Inside the Report

Here’s a strategic resource built from both contract security providers and corporate security teams, so you can compare and learn across the full spectrum of physical security operations.

Key Highlights

Security Service Providers

Why retention and turnover are still the biggest challenges
Cost and margin pressures shaping service delivery
Gaps in technology adoption and what that means for competitiveness

Enterprise Security Teams

How responsibilities are expanding beyond traditional protection
Blind spots in risk management and the impact of false alarms
The balance between rapid response and alert fatigue

Executive Insights

What leaders are saying about the future of security operations
Strategic takeaways for staffing, technology investment, and performance optimization

Why This Report Matters

Here’s a strategic resource built from both contract security providers and corporate security teams, so you can compare and learn across the full spectrum of physical security operations.

Compare your operations with peers across North America and Europe
Identify where technology is under‑utilized
Build stronger strategies for talent, risk, and resilience
Prepare for the future of integrated physical security

This study is the first of its kind to present dual perspectives from both service providers and enterprise teams — giving a much richer industry snapshot than ever before.

Watch: Industry Experts Dive Into the Data

Short video interviews with leaders and practitioners unpack the most compelling insights from the report. These candid discussions give context to the executive summaries and data charts, helping you apply the findings to your own organization.

Featured Conversations

A look at where the industry is vs. where it wants to be with automation and smart tech.

How security leaders are tackling rising costs, retention challenges, and strategies to increase margins and profitability.

In this interview, we dive into how targeted training programs are helping security operations reduce turnover and build stronger, more effective teams.

Explore key cybersecurity trends shaping physical security operations and what teams can do to strengthen their defenses.

Download the Report

Ready to dive deeper? Get your copy of the full Physical Security Operations Benchmark Report.

Fill out the form the the right and once submitted, you’ll receive immediate access to the full PDF and bonus materials (like charts and executive summaries) used in the report insights and videos.

Community & Impact

A heartfelt thank you to the hundreds of security professionals whose responses made this report possible. Your contribution not only builds clarity across the industry — it also supported our community initiative with K9s For Warriors, helping veterans and their service dogs

Download the Physical Security Operations Benchmark Report