[ TrackTik Security Software ]

Business Intelligence

Transform Data Into Action

Harness the full power of your security operation’s data with Trackforce’s premier business intelligence solution, TrackTik. Make smarter, faster decisions with real-time dashboards, customizable reports, and experience seamless integration with your favorite data visualization tools.


Key Capabilities That Unlock Insights

Customizable Dashboards & Reporting

Build interactive, function-based dashboards to monitor KPIs, visualize incidents, and track performance metrics tailored to your business needs.

  • Drag-and-drop dashboard builder for quick customization
  • Visualize guard activity, incidents, and compliance metrics
  • Export reports in multiple formats for easy sharing

Data Democratization & Sharing

Share insights across your organization with shareable links or downloadable PDFs, making data accessible to decision-makers at every level—no IT support required.

  • One-click sharing of dashboards and reports
  • Downloadable PDFs for offline review and presentations
  • Set permissions to control data access for different users

Data Replication & Integration

Host your own database with replicated data, giving you full control and enabling integration with BI tools like Tableau, Power BI, or Looker Studio for deeper analysis.

  • Automated, scheduled data replication to your cloud environment
  • Connect seamlessly to external BI and analytics platforms
  • Maintain data ownership and control for advanced custom reporting

Historical & Real-Time Analytics

Analyze both current and historical data to spot trends, measure operational efficiency, and make informed decisions that drive business growth.

  • Access time-stamped data for trend and variance analysis
  • Monitor real-time operational metrics for rapid response
  • Track long-term performance and benchmark against business goals

Additional Features that Drive Deeper Insight

User-Friendly Interface

Easily create dashboards and queries with an intuitive graphical interface, suitable for all skill levels.

Scalable Analytics

Adapt to your business needs—track everything from clock-ins to financial metrics as your organization grows.

Automated Data Replication

Automatically sync production data to your own database for up-to-date, comprehensive analysis.

User & Access Management

Control user permissions and manage connections for secure, organization-wide data access.

Ready to unify your security operations
and respond with confidence?

Contact us today to see how Security Operations Solutions from TrackTik can transform your security team’s impact.

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Data Services & Analytics

Leverage your data to make intelligent business decisions with customizable analytics reporting, data-replication tools, and APIs to enable connections to other business critical systems.  

Transform Your Data

Data Lab lets security organizations collect and transform data so they can unlock insights that will help them run smarter businesses. With intuitive tools to gather, visualize, and interpret data, Data Lab monitors key performance indicators (KPIs) through interactive dashboards.

Data Lab
for Managers & Admins

Let managers from different departments to make better-informed business decisions through easy access to customizable, function-based dashboards monitoring key performance indicators.

Data Lab
for Data Power Users

Enable power users to access and query live business data and unlock insights to answer specific business questions more efficiently than ever before. They can also create personalized reports using operational and performance data.

Data Lab Features

Data Lab was conceived and built on a deep understanding of today’s advanced reporting data needs in the security industry. Data Lab provides an agile, customizable solution that enables you to access, view, and depict your data in an easy-to-understand format. Data Lab’s customized dashboards allow you to quickly gain financial, operational, and human resource insights into your organization.

Customizable Dashboards

Customizable dashboards can help you visualize your data in an easy-to-view format. Make better decisions faster. Use our pre-defined dashboards or create your own to track revenue generation, overtime, incidents, checkpoints and tours, payroll, and more.

Built-in Query Language

Data querying has never been easier with TrackTik Query Language (TQL). If you are already familiar with Structured Query Languages (SQL), you’ll quickly recognize many of the features of TQL. TQL enables you to quickly respond to critical data requests and provide personalized reports as required

Direct Access to Data

Data Lab makes sharing insights across the organization simple via a shareable link or a downloadable PDF. Democratize your data and make your digital assets accessible to everyone without requiring the involvement of IT.

Data Lab for Finance

Stay up to date with the latest business intelligence by accessing the day-to-day financial data in your organization with fast access to your key performance indicators (KPIs). Our financial dashboards include financial charts and graphs that deliver the level of financial insight you need to increase performance, efficiency and ensure the long-term success of your business.

Revenue and Cost

Track your revenue and overhead of your accounts by total revenue and average monthly revenue. You can also calculate total labor and average monthly pay run costs.

Accounts and Contracts

Monitor your client list and active contracts. Calculate monthly invoice totals, revenue by account, bill item, and contract type.

Overtime Cost

Keep track of overtime costs, overtime cost ratio, and overtime costs per account.

Data Lab for Operations

Keep the regular operations of your organization front and center as you uncover insights and recognize emerging trends. Sort, filter, or drill down into your data to identify what is happening on the ground, why, and when, and make swift data-driven business decisions on what to do next.

Incidents

Track incident reports in real-time by location, severity, category, or type.

Dispatch

Manage time-sensitive dispatch tasks by monitoring open dispatch reports by location, priority, or type.

Checkpoint Scans and Tours

Monitor all active or completed checkpoint tours and make sure checkpoint scans and tours are completed on schedule.

Schedule and Shifts

Stay up to date with schedules and monitor current, late, and vacant shifts. Keep an eye on overtime ratio, total overtime, and break compliance ratio.

Data Lab for Human Resources

Manage your security workforce with insights that improve employee engagement, satisfaction, and retention. Optimize workforce management by tracking, analyzing, and reporting on HR KPIs. Visualize employee performance, employee skills, attributes, and certifications, compensation, payroll, and more.

Employee Performance

View key metrics that reflect employee performance like missed shifts, incomplete checkpoint tours, early clock-outs, and missed checkpoint scans by employees.

Workforce Profile

Keep track of your workforce with a list of employees and their contact details. Review the skills, certifications, and experience of each employee.

Employee Compensation

Review salaries by rate, account, or employee class. Ensure employees receive the appropriate benefits to which they are entitled.

Payroll and Hours Worked

Monitor your payroll and payroll items and the hours your employees work.