[ GuardTek Security Software ]
Security Command Center & Analytics Dashboard
Gain Visibility and Control Over Security Operations
Our centralized security command center enables you to monitor security operations across multiple client sites, increase your ability to respond quickly to security or safety threats and analyze risks to make better decisions for your security team.
Your Entire Operation at Your Fingertips
Access the GSOC from any web browser and get a complete view of your security management operation. From officer location, shifts to critical events, the command center enables you to manage all sites from one central location be it locally or globally.
- Map display shows all security teams by location, enabling drill down to site level
- Real-time alerts pop up to immediately respond to incidents, lone worker alerts, or missed shifts
- Ability to apply heatmap filters to identify which sites need extra attention
Geolocation and Dispatch
Teams in a Crisis
When a critical incident happens, you want to create control over chaos. Our Geolocation geolocation and Dispatch dispatch management features tools solutions provide a way for you to immediately pinpoint security personnel within the security command center and quickly assign tasks to respond to events that are within their proximity. Always have a response team – Trackforce’s security command center gives you that visibility.
- Use Geolocation and NFC tags to identify proximity of other teams, whether indoors or outdoors
- View the status, availability, proximity and estimated drive times to incidents.
- Officers can receive and acknowledge tasks assigned to them through the dispatch module.
Mass Notification Solution for Rapid Communication
When you need to communicate critical information to the entire security team, or even specific team members, our security command center enables you to quickly get information out and ensure that information is received. You can filter communications by client, site, post, officer and more – making communications to the entire team or specific members easy.
- Push to Talk directly from command allows you to turn officers’ mobile devices into two-way radio
- Post order notification enables you to send push notifications from the security command center with acknowledgment receipts to officers in the field on critical information
- Ability to emergency group messaging directly from the command center providing the fastest and most intuitive way to communicate in an emergency
Turn Data Analytics into Insights and Action
Use the data collected in the field to have a better understanding of your security operations’ strengths and weaknesses while providing actionable insights into KPIs and other important metrics collected in an in-depth security metrics dashboard. This makes your security command center a critical tool to ensure competitiveness and profitability.
- Ability to configure your dashboard and reports for different roles and users within the organization
- Configure reports to track incident data, tour data, shifts, activities and everything else critical to your operation
- Discover actionable insights with business analytics to improve decision making across the entire security operation
Improve Service Delivery
to Demonstrate Your Value
A client facing real-time dashboard with the security command center provides full transparency as clients get insights into workforce productivity and performance, and security service delivery proving your value. Give your clients access to as little or as much as they like to see.
- Create custom dashboards based on clients, locations and sites, and grant limited access to clients
- Automatic creation of client facing DARs, incident and shift reports to show activity at their site
- Reduce administrative time to create manual reports and email to client by scheduling report delivery
Trackforce’s award-winning platforms – TrackTik and GuardTek – are trusted by thousands of organizations and security companies to optimize their security operations.
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System Status
Purpose-Built for the Security Guard industry
Our software is designed to enable security guards to be more productive while in the field and provide visibility on activities in the field to supervisors and operations teams
Visibility and Accountability for Security Guards
Conduct guard tours, record incidents and DARs, and track time and attendance for your security operations; all while providing safety and security for lone workers and visitor management processes
Guard Mobile app connected to your Security Command Center
Our integrated security guard management system connects all front-line activities to a central command center and live dashboard, giving you a centralized view of all security management operations.
Security teams instantly see benefits of using a guard tour system by:
Create Guard Tours With Ease
Design guard tours via the Trackforce software. Create tour schedules and intuitively monitor your officers across multiple locations.
Keep Track of Your Officers
Receive notification alerts if a guard tour is not carried out properly, is incomplete, or if an incident occurs. Information captured is instantly updated.
Increase Officer Productivity
Forget about paper and spreadsheets. Ensure officers perform their tasks efficiently and document their tours digitally.
See the Guard Tour App in Action
A guard tour app is one of many features that make up guard management software. Using this feature provides critical operational insight into a guard’s tasks during their shift and helps security teams stay on top of their duties. When your guards conduct their tours, security operators need visibility that moves beyond a simple checklist.
Transform your Hiring and Onboarding Process
Our hiring and onboarding solutions streamline and optimize every aspect of your recruiting, hiring, and onboarding process. Reduce manual work and focus on finding quality candidates faster and building trust with them throughout onboarding.
Flexible Schedule views that let you drill down on customers, locations, posts, and employees.
Quickly Search the schedule to find what you need to ensure accurate time and attendance.
Quickly send Shift postings to qualified employees to enable them to pick up available shifts.
Make Bulk Changes to Schedules – add, remove, or edit the schedule in multiple areas all at once.
Shift Management – Ensure Your Employees Are Covered
Our schedule notification system can send a broadcast Text/SMS of the schedule details to each officer in real-time. This way, once you complete the schedule for the week they see the shift, location, and duration – no miscommunication.
- You can also enable officers to pick up additional work through shift posting
- Quickly send Shift postings to qualified employees to enable them to pick up available shifts
- View which team members are currently clocked in, on a break, or at lunch with one click