The Great Retention Crisis: Why 42% of Security Leaders Say High Turnover is Their #1 Challenge

The Great Retention Crisis: Why 42% of Security Leaders Say High Turnover is Their #1 Challenge

High turnover isn’t just a staffing headache—it’s the top operational challenge keeping security leaders up at night. In Trackforce’s upcoming 2025 Physical Security Operations Benchmark Report, 42% of leaders ranked turnover as their number one issue, outpacing every other concern in the sector.

The implications run deeper than numbers on a spreadsheet. Constant churn disrupts team stability, increases recruiting and training costs, and strains team morale. For clients, the impact is just as serious: diminished service quality and weakened relationships that can erode long-standing trust.

Add to this the reality of wage pressures and an ongoing labor shortage, and the challenge becomes even more complex. Leaders are being pushed to recruit smarter and invest in new strategies that keep professionals engaged and supported on the job.

So, what works? Our survey data points to emerging strategies that could help organizations turn the tide. From smarter workforce management approaches to creative retention initiatives, the insights we’ll share offer a path forward for an industry under strain.

Preregister for the full 2025 Physical Security Operations Benchmark Report. Coming Soon.