Improve Communication with Your Guards

Communicate what matters, when it matters. From supervisor and leadership communications to compliance and operations messages, reach your teams wherever they are so they can do their jobs safely, effectively, and efficiently.

Communication For to the
Mobile Workforce

The Employee App provides a lot of flexibility for sharing information with your teams. That’s because your security workforce and supervisors are on the move. They need to be able to find critical information quickly and efficiently.

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The News Feed displays real-time messages in a familiar presentation as the social media platforms your employees are used to.

The Explore feature houses training, certification information, and other evergreen material in an easily searchable folder structure.

Set Carousel Banners to pin content at the top of the News Feed to keep relevant, time-sensitive information top of mind.

Targeted Alerts and Notifications

In a crisis, you need to communicate with teams as fast as possible. But you also don’t want to cause a panic by alerting unaffected individuals. All content in The Employee App can be targeted to the impacted groups, locations, and employees.

Target content to frontline supervisors or officers to get the right level of detail to the right people.

Selectively enable push notifications on messages that are time-sensitive or operations-focused to break through and receive immediate attention

Send short reminders or crisis messages in moments with Alerts.

Leverage Read Receipts to ensure compliance on messages.

An Elevated Employee
Experience

Retention is a top priority for most security organizations. And research shows that high employee engagement has a big impact on reducing churn. But engaging employees isn’t always simple. It’s about crafting a strong overall employee experience, from hiring and onboarding to the exit interview. We make it easy to connect and engage your teams.

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Improve employee programming with our Events calendar, where you can share reminders about permit renewals, paydays, company events, L&D opportunities, and more.

Keep employees connected to support departments like HR with our Directory.

Complete Control Over
Content and Administration

With any workplace tool, you want complete control over the experience. Our Content Management System (CMS) gives you the freedom to share messages when and how you want. And our robust permissions structure allows you to easily empower local leaders to communicate with their teams—while restricting their permissions to exactly where they are allowed to post and with whom.

Share multimedia communications such as videos, podcasts, excel documents, and more to make the greatest impact with your communications.

Control who has permission to see certain content and who has administrative privileges through the CMS.

Easily schedule to post and archive content to save valuable time keeping your content updated.

Track the Impact of
Communication

Good communication can save your organization time and money. The ability to track who is opening critical communications and who isn’t is vital to reaching your business objectives.

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Filter your dashboards by groups to hone in on important trends and adjust your strategy.

Track app usage, including content opens, employee comments, search data, read receipts and more.

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Security teams instantly see benefits of using a guard tour system by:

Create Guard Tours With Ease

Design guard tours via the Trackforce software. Create tour schedules and intuitively monitor your officers across multiple locations.

Keep Track of Your Officers

Receive notification alerts if a guard tour is not carried out properly, is incomplete, or if an incident occurs. Information captured is instantly updated.

Increase Officer Productivity

Forget about paper and spreadsheets. Ensure officers perform their tasks efficiently and document their tours digitally.

See the Guard Tour App in Action

A guard tour app is one of many features that make up guard management software. Using this feature provides critical operational insight into a guard’s tasks during their shift and helps security teams stay on top of their duties. When your guards conduct their tours, security operators need visibility that moves beyond a simple checklist.

Transform your Hiring and Onboarding Process

Our hiring and onboarding solutions streamline and optimize every aspect of your recruiting, hiring, and onboarding process. Reduce manual work and focus on finding quality candidates faster and building trust with them throughout onboarding.

Flexible Schedule views that let you drill down on customers, locations, posts, and employees.

Quickly Search the schedule to find what you need to ensure accurate time and attendance.

Quickly send Shift postings to qualified employees to enable them to pick up available shifts.

Make Bulk Changes to Schedules – add, remove, or edit the schedule in multiple areas all at once.

Shift Management – Ensure Your Employees Are Covered

Our schedule notification system can send a broadcast Text/SMS of the schedule details to each officer in real-time. This way, once you complete the schedule for the week they see the shift, location, and duration – no miscommunication.

  • You can also enable officers to pick up additional work through shift posting
  • Quickly send Shift postings to qualified employees to enable them to pick up available shifts
  • View which team members are currently clocked in, on a break, or at lunch with one click