A large part of maintaining compliance involves tracking guard accountability, which can include guard certifications, training, and adherence to security protocols. Yet, when it comes to guard training, security guard companies have the additional burden of upholding state regulations, among other operational challenges.
While the transition into digital training modules has increased guard accountability, it’s important to remember that accountability starts with ensuring your supervisors are prepped with the tools to complete their jobs successfully.
In addition to tracking guard certifications and licenses, such as those mandated by the states, digital training modules provide security companies with tools to ensure guard accountability and assurance so that nothing is left to chance.
Simply relying on your guards to maintain updated training and certifications on their own, alongside other contract agreements and company SOPs, is an unreliable move security companies shouldn’t make.
With digital training modules, you are ensuring your supervisors are on top of guard licenses and certification expiration dates. Plus you’re ensuring your supervisors are on top of critical event training and guard background checks during onboarding.
Here are three ways digital training modules have helped private security companies maintain safe and accountable operations.
Keep Track of State Mandated Guard Licenses
One thing is certain — there are no federal guidelines for private security, which is why it is largely left to each state to create and mandate their own regulations.
Digital training modules help security companies maintain contract obligations and prevent infringements by ensuring your guards are up-to-speed on task training and other security protocols, like health screenings and regulations for remote workers, as with the new normal. When security companies have operations that cross state lines, digital training modules ensure that guards receive training that has been adapted to each state’s requirements so that accountability is maintained regardless of site location.
Yet, state mandated guard regulations aren’t the only thing security companies use digital training modules to track. Comprehensive digital training modules are configurable and can help supervisors identify licenses and regulations of any kind. This means security companies have the flexibility to create modules that are adaptable, scalable, and accessible to guards and supervisors when needed.
Plus, supervisors can receive alerts and other notifications of soon-to-be expired state guard licenses so that guards maintain accountability and you maintain compliance.
Provide Mandatory Critical Event Training
Security guards need to be trained on procedures when it comes to emergency situations such as, machinery malfunction, fires, natural disasters, or other critical incidents. Each of one of these incidents require precise training to mitigate, or better yet, avoid the worst-case scenario.
It’s essential that guards understand shifting threats and risks they may face while on duty. For that reason, guard training must be highly customizable, timely, well-documented (for review), and tracked for accountability.
With digital training modules, security companies can provide supervisors and guards with critical information needed to handle extreme circumstances.
Supervisors will be able to track if and when guards complete their required training, ensuring that contract requirements and training obligations are met.
Help Ease the Burden of Guard Onboarding
Supervisors should be able to identify expiring certifications ahead of time and maintain online documentation of all guard credentials. This is why digital training modules improve a supervisor’s ability to collect, retain, and organize training records online to ensure contract compliance.
When guards are hired and are being onboarded, a guard’s job skills can also be easily tracked with direct access to their resume and training information. This ensures that supervisors have the ability to train new hires without having to physically visit a site. This results in cost savings and time recuperation. What more can a security company ask for?
Don’t Leave It Up to Chance
Accountability starts at the top. With digital training modules, security companies can ensure guard accountability and can thwart the risk of noncompliance with states and client requirements as per agreement, such as with service delivery. Digital training modules provide contract security with “peace of mind” and can help prevent potential contract infringement.
About the Author
Christina Ortega is the Content Marketing Specialist for Trackforce Valiant. She aims to deliver valuable content that addresses key issues facing the security industry – and offers insights into the latest solutions being taken to confront them.
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