[ GuardTek Security Software ]
Guard Management Software
Productivity at Your Fingertips with Security Guard Management
Our security guard management solution is designed to increase officer productivity and accountability while giving you visibility into daily operations. Our mobile app for guards is perhaps the most important piece of equipment an officer can have – providing intelligence and communication to keep guards safe and productive during their shift and on security patrol.
Purpose-Built for the Security Guard industry
Our software is designed to enable security guards to be more productive while in the field and provide visibility on activities in the field to supervisors and operations teams
Visibility and Accountability for Security Guards
Conduct guard tours, record incidents and DARs, and track time and attendance for your security operations; all while providing safety and security for lone workers and visitor management processes
Guard Mobile app connected to your Security Command Center
Our integrated security guard management system connects all front-line activities to a central command center and live dashboard, giving you a centralized view of all security management operations.
Incident Reporting and Activity Reporting
Our security guard management system enables guards to record detailed and media-rich incident and activity reports directly on-site. With FULLY configurable REPORT templates, you can automate the process of reporting and responding to incidents and get notified in real-time as they happen.
- Configurable templates enable you to build unlimited report types for any situation (incidents and DARs)
- Enhance reports with rich media, such as photo, video, diagrams and even GPS location tracking
- Create workflows to ensure automatic notification and follow up on critical incident actions
Guard Tour System
Easily guide and monitor your officers with our real-time mobile guard tour system. Track guard tours in real time on a map while officers scan checkpoints and perform tasks you configure. Our integrated security guard tour tracking platform provides real-time notifications on missed tours, missed checkpoints, or if a guard is in need of assistance.
- Centralized guard tour tracking from a web-based security command center
- Configure multiple tour types with checkpoints and required activity reports
- Ability to use QR codes or NFC tags or geolocation to automatically record security checkpoints
- Lone worker protection can trigger an alert if an security guard is in trouble while on a tour
Lone Worker Protection
Ensure the safety of your security guards with our lone worker protection software application. Our mobile solution can enable security guards to send alerts if they are at risk, detect whether a guard is in need of help, and send alerts on their location and where nearby guards can be dispatched to.
- Panic Button sends immediate security alert to the command center to respond and assist
- Impact detection automatically sends alerts if device is dropped due to potential injury
- Push-to-talk (PTT) turns mobile device into a two-way radio for faster communication from security guard to the command center
Post Order Management Software
Never let a security post order go unnoticed with our real-time post order management system, which allows you send orders directly to your security guards’ mobile devices with critical information. This enables you to avoid unnecessary calls, provide concise orders, and verify receipt by your team.
- Configure post order for specific clients, sites, or posts to ensure specific information is communicated
- Easily update security guard orders in real time and require acknowledgement of receipt to mitigate risk of missed orders
- Attach rich media such as photo, video or PDF to add more detail and instructions to your post orders
Visitor Management Software
Strengthen the security of your facilities by preventing unauthorized access with our robust visitor management application. Mitigate visitor security risks by setting up visitor lists, approval processes, and even print visitor badges from a smartphone or a computer. Give your security guards more visibility can control over visitor management.
- Easily create ad-hoc or recurring visitor lists and update in real-time to officers
- Pre-register known visitors before they arrive on site for a smith visitor experience
- Access visitor logbooks and generate evacuation lists of non-employees in case of an emergency
Trackforce’s award-winning platforms – TrackTik and GuardTek – are trusted by thousands of organizations and security companies to optimize their security operations.
Resources
Security teams instantly see benefits of using a guard tour system by:
Create Guard Tours With Ease
Design guard tours via the Trackforce software. Create tour schedules and intuitively monitor your officers across multiple locations.
Keep Track of Your Officers
Receive notification alerts if a guard tour is not carried out properly, is incomplete, or if an incident occurs. Information captured is instantly updated.
Increase Officer Productivity
Forget about paper and spreadsheets. Ensure officers perform their tasks efficiently and document their tours digitally.
See the Guard Tour App in Action
A guard tour app is one of many features that make up guard management software. Using this feature provides critical operational insight into a guard’s tasks during their shift and helps security teams stay on top of their duties. When your guards conduct their tours, security operators need visibility that moves beyond a simple checklist.
Transform your Hiring and Onboarding Process
Our hiring and onboarding solutions streamline and optimize every aspect of your recruiting, hiring, and onboarding process. Reduce manual work and focus on finding quality candidates faster and building trust with them throughout onboarding.
Flexible Schedule views that let you drill down on customers, locations, posts, and employees.
Quickly Search the schedule to find what you need to ensure accurate time and attendance.
Quickly send Shift postings to qualified employees to enable them to pick up available shifts.
Make Bulk Changes to Schedules – add, remove, or edit the schedule in multiple areas all at once.
Shift Management – Ensure Your Employees Are Covered
Our schedule notification system can send a broadcast Text/SMS of the schedule details to each officer in real-time. This way, once you complete the schedule for the week they see the shift, location, and duration – no miscommunication.
- You can also enable officers to pick up additional work through shift posting
- Quickly send Shift postings to qualified employees to enable them to pick up available shifts
- View which team members are currently clocked in, on a break, or at lunch with one click