[ Trackforce Solutions ]

People Management

People Management

Hire great talent and invest in their long-term success with an integrated approach to recruitment and onboarding, payroll and taxes, benefits management, and more. 

Security Guard Software: Back Office Suite

With a few easy clicks, distribute your resources in the most impactful way possible and manage risk and security across your operations. Pre-empt issues before they become problems with real-time data and keep an exact account of your operations using our all-encompassing Back-Office Suite software.

Live security staff scheduling & dispatching

How do you guarantee that you have the right security guard at the right site at the right time? And how do you deal with last-minute changes in availability and attendance?

With a live overview of your guard shifts, organize your operations with a convenient view of officer availability, time-log tracking, officer skill profile to post matching, and quick and easy communication.

With detailed schedule data at your disposal and built-in reactionary tools to manage shift exceptions, deal with interruptions quickly and save time on tedious manual rescheduling efforts.

Vacant Shift View

Find the appropriate person for the post by matching skill requirements

Employee Distance From Site

See how far your employees are from the site in real-time

Unconfirmed Shift View

See all the guards that have not yet confirmed their shifts

Skill Requirement Matching By Post

Make sure your guard is qualified

SMS Shift Offering

Automatically send a text message to guards to offer an available shift

Overtime Prevention

Receive notifications when guards are scheduled for overtime hours

Employee Availability

See all available staff for a shift

Error-free payroll & invoicing

With the Contracts & Invoicing Module, make sure you’re paying your officers at the right rate and on time while also taking into account overtime rules, rest periods, holidays etc. Improve employee satisfaction with payroll preparation that ensures compliance, accuracy and timeliness.

If you’re in the security business, connect your service contracts to your operations, break down your activities by type and hours to demonstrate service delivery and set up invoicing cycles that work for your customers.

Customizable Price Tiers

Different pricing options for different services

Bill Premiums

Add a premium on top of a rate

Client Contract Management

Adjust contract expiry per customer

Customizable Billing Recurrence

Set the rules for when and how frequently your customers will be billed

Customizable Payroll Frequency

Adjust by weekly, bi-weekly, semi-monthly or monthly

Customizable Past Pay Rate Tiers

Different rate tiers per position

Back Office Suite for security company management

Simply put, TrackTik’s Back Office Management Suite is a more efficient way to run your business.
This groundbreaking suite enables security service companies to streamline administrative tasks, to schedule efficiently, to reduce time from operations to service invoicing, and measure security business performance.

Security guard services data

Get the full picture of your revenue and costs with robust data. Avoid unnecessary spending on overtime and make sure you can demonstrate value for investment and return on your budget. With TrackTik’s Back Office, you get complete clarity over your security operations from your front-line services to back-office functions.

Sales-to-Date Charts

Receivables for all invoices by date range

Bill PrSales Per Type Info

Revenue by service type or job description

Top 10 Clients Lists

List the customers generating the most revenue for the company

Aging Summary

Invoices by their status as current, late and past due

Trackforce’s award-winning platforms – TrackTik and GuardTek – are trusted by thousands of organizations and security companies to optimize their security operations.

© 2025 All Rights Reserved