Trackforce Acquires Valiant Solutions, Combines Front-Line Vigilance with Back-Office Intelligence for the Security Industry

04 September, 2019

SAN DIEGO, September 5, 2019—Trackforce™, the leading security workforce management platform has announced the acquisition of Valiant Solutions Inc., a provider of Human Capital Management (HCM) software solutions. The new company, called Trackforce Valiant, is now the world’s largest security workforce management platform delivering the only all-in-one comprehensive operations management solution available to the industry.

Building on a pedigree and industry knowledge of physical security, Trackforce Valiant is a purpose-built solution that addresses the needs of security guard companies worldwide. As a result of this acquisition, Trackforce Valiant now enables the automation of every aspect of a security company’s operations. This includes the crucial back office functions of billing, payroll, time and labor management (TLM), human resource management (HR), and employee and client onboarding. It also comprises Trackforce’s globally proven front-line capabilities, including tracking guard tours, visitor management, incident reports, and more, in a paperless environment devoid of antiquated guard tour devices.


“Trackforce is one of the most innovative solutions for security guard management in the market, and the addition of Valiant Solutions to the team has created an exciting opportunity in the market,” explains Trackforce Valiant’s new CEO George Wright. “In acquiring Valiant and bringing their solutions onto one unified platform, we are now able to offer end-to-end management of the entire security company workforce environment that combines people, process and technology in a seamless solution. This benefits security company management, their workforce and clients. Everyone wins together.”


Trackforce Valiant is available as a complete platform to security companies. “Our clients receive access to an entire feature-rich, intuitive, and customizable SaaS solution. With this news, we have become the market leader in providing secure productivity tools for the trusted workforce.” adds Wright.

For security guarding companies the benefits of the full Trackforce Valiant platform are massive. The fully automated back office environment increases productivity, saves time on operational and HR processes, and optimizes the management and utilization of all security employees with mobile and desktop applications. All the shift data and hours worked by each security officer is easily tracked then processed by an intelligent back-office management platform minimizing the payroll processing time for all security personnel.

In the field, security officer supervisors are empowered with intelligence-driven technology fed by data captured by guards on smartphones while on the frontline. This helps them effectively manage more customer sites and assets while maintaining a high standard of service, irrespective of their location. A unified front-line and back-office management system ultimately allows users to manage and track not only who is assigned to each site but any security officer activity with an unmatched level of vigilance.

Security company customers also gain better insights into the management of their security requirements with greater transparency, real-time KPIs and a holistic view of their security based on data captured by officers while on duty.


“Trackforce has become an integral partner in the success and growth of our security company,” said Joe Murphy, Senior Vice-President at SecurAmerica. “Since implementing the Trackforce platform several years ago, we have been able to establish a solid foundation on which to build and provide our services and demonstrate value to our customers.”


“We have been using Valiant for many years and I have been consistently impressed with the professionalism of Valiant’s staff, the ease of use of the software and the wide variety of tools at my disposal,” said Ken Grossberger, Vice President of Elite Investigations. “I’ve always gotten timely, helpful responses to any issues, and Valiant has continuously improved current products while bringing new ones online. Valiant’s team has always done a great job for us, and I’m excited to see what this news brings for our business.”

Trackforce already implements solutions for clients such as G4S, Whelan Security, SecurAmerica, McKesson Corporation, and Inter-Con Security Systems among many others.

Trackforce Valiant will be attending the Global Security Exchange (GSX) this September 10th to 12th at the McCormick Place in Chicago, IL. Visitors can learn more about how Trackforce Valiant has created the most comprehensive and powerful solution for security workforce management in booth #1160 at the show.

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About Trackforce Valiant:

Trackforce Valiant is a leader in complete security workforce management solutions. More than 300,000 professionals at over 30,000 customer sites in 45 countries use Trackforce Valiant every day to ensure the delivery of reliable security services, improve operational efficiency and optimally manage their human capital. For nearly 30 years, Trackforce Valiant has provided fully integrated security solutions to its partners and customers. Thanks to its security expertise and state-of-the-art information systems technology, Trackforce Valiant proudly offers the most effective solutions available on the market. Clients include the world’s leading security guard service providers, as well as major airports, universities, and corporations across the globe. Additional information is available at https://trackforce.com  or at http://www.valiant.com/

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