In-house security teams require the utmost efficiency to ensure their security department can handle the additional changes facing this new normal. From ensuring a healthy guard pool due to increased absentees to providing adequate Personal Protective Equipment (PPE) to maintain a healthy working environment for essential workers, in-house security teams can’t afford mishaps to their already stretched budgets.

Here are a few challenges in-house security teams should plan for to ensure they can uphold ESRM plans and security protocols to a “T” in the new normal.

Adding New Security Measures

This new normal has brought on unexpected challenges that most could say hit unexpectedly. Increased absenteeism or illness has made it incredibly challenging for in-house security teams to maintain a healthy pool of guards.

When hiring new guards, maintaining compliance and ensuring new hires are well trained (and well suited) for their post can be a drain on already stretched resources.

Taking time to find well suited guards, train them to your security protocol standards, including new health protocols mandated by state and local officials, is something that must be planned for ahead of time – and can be troubling without the help of technology, like with customizable training modules.

Updating Security Protocols Due to COVID-19

If you manage the security for a healthcare, manufacturing, or hospitality department, knowing the true cost is critical. Updating your security protocols costs time but they must be in balance with your overall holistic approach to security, including:

  • – Data integrity and analysis
  • – Reduced compliance risk
  • – A culture of visibility and control

Updated training methods will also help you maintain a stronger long-term security plan. Keep in mind the costs due to the safety and health needs of your security team in this new normal, including: Personal Protective Equipment (PPE) masks, physical distancing with visitor and third party management, and additional and/or specialized training to recognize COVID-19 symptoms.

Administrative, Scheduling, and Managerial Costs

When soft costs add up, they can easily increase the need for additional resource allocation, especially when the costs are difficult to justify. Despite their challenge, there are tools out there made just for the security teams that will help improve cost efficiency and overall expenses. Tools such as:

  • – Guard scheduling and time and labor management
  • – Customizable reporting protocols and templates to support any requirement
  • – Customizable training modules that help adhere to regulatory standards and laws

Look for Technology Made to Help Cut Costs

In every other aspect of business, you invest in technology to help you improve your business. Security should be no different. This equates to technology that provides insights on incidents, gives updates on training and certifications, and is equipped to give you a view into the service delivery of your guarding firm. With true visibility, you’ll know that you are meeting the requirements for a safe and secure workplace.

Interested in learning more? Download our checklist for more insights on what to look for when finding the best security workforce management solution.

About the Author

Christina Ortega is the Content Marketing Specialist for Trackforce Valiant. She aims to deliver valuable content that addresses key issues facing the security industry – and offers insights into the latest solutions being taken to confront them.

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